CHECK-IN

CHECK-IN PROCEDURES

Everything is ready before your leave: you’ve prepared your luggage, checked your documents, said goodbye to friends and relatives. All you have to do is go to the airport and get on the plane! How long before my flight should I arrive at the airport? When do the boarding procedures close? Which documents do I need to show?
You can find the answers to all your questions here, so that you can leave with no worries!

Where can you check in? 

Albastar does not have an online check-in service.

On the scheduled day of your flight, go to the departures area of the departure airport, look for the information panels showing the counter number corresponding to your flight, and proceed to the Albastar counter where you will check in your baggage by showing your identification document and ticket.

If there are no discrepancies between your documents and the ticket details, you will be given the boarding pass which will allow you to pass security checks and reach the boarding gate.

When can you check-in?

Check-in opens two hours before the departure time of your flight and closes 45 minutes before the scheduled departure.

Passengers must arrive at the airport with enough time to complete the check-in process and pass through security checks.

If the passenger does not comply with these time limits, Albastar may deny boarding and the passenger will not be entitled to any refund.

What documentation do you need to check-in?

On the scheduled day of departure, passengers must present themselves at the check-in counters with a valid identification document —suitable for entering the destination country— and their ticket.

It is the responsibility of each passenger to be informed about the identification or health documentation required to visit the destination country. This documentation may vary depending on the origin, destination, and dates. Therefore, it is recommended to consult your travel agency or the immigration authorities of the destination country for the relevant information and clarifications before proceeding to purchase a ticket.

Any penalties, fines, costs, or expenses arising from the lack of these requirements, or the absence of a valid document will be borne by the passenger.

Self-certifications shall not be accepted as proof of identity If the documents presented by the passenger are not valid or if the name of the passenger on the ticket does not match the identification document, Albastar may deny boarding and the passenger will not be entitled to any refund or compensation.

What documentation does a minor need to check in?

Minors must present themselves at the check-in counters with a valid identity document and any documents as required according to the regulations of the destination countries to enter their respective territories.

Parents or guardians must ensure that the minor is in possession of a valid identity document and additional prerequisites or documents required by customs and immigration authorities.

Any penalties, fines, costs, or expenses resulting from the lack of a valid document or any of these requirements will be the responsibility of the parents or guardians.

Therefore, it is recommended to contact your travel agency or the immigration authorities of the destination country to obtain significant information and clarifications before proceeding to purchase a ticket.

If the documents presented by the minor passenger are not valid, Albastar may refuse to allow boarding without entitlement to any refund or compensation.

Minors must go to the check-in counters with a valid identity document and other documents as required by the rules of the countries of destination for entry into their respective territories. Parents or those exercising parental authority must ensure that the minor is in possession of a valid identity document and additional requirements or documents required by customs and immigration authorities. Penalties, sanctions, costs or expenses resulting from the lack of such requirements or valid documents will be charged to the parents or the person exercising parental authority. If the documents exhibited by the minor passenger are not valid, the Airline may deny boarding and no refunds will be given.

accepted documents

You’ve planned your trip down to the last detail and no doubt you’ve checked the validity of your documents and those needed to fly to your destination. Take them with you together with your ticket and go to the Albastar check-in desk.
Passengers must make sure that they have a valid identity document that meets the requirements requested by Albastar, the immigration authorities and other authorities at each individual destination.

It is each passenger’s responsibility to carry a travel document which meets the requirements of Albastar, immigration and other authorities. Any fines, penalties incurred by us as a result of breach of these requirements shall be paid by or charged to you.

International travel – Travel documents accepted

• A valid passport. all non EU passport holders, travelling into a Schengen member country are obliged to ensure that their passport is valid for at least 3 months from the date of their departure from the Schengen member country. This requirement does not apply to holders of a Schengen issued residence permit or long term visas.
• A valid National Identity Card issued by the government of a European Economic Area (EEA) country. (Only the following EEA countries currently issue National Identity Cards acceptable for carriage on Albastar flights: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France*, Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.
  *The validity of French National ID cards (issued for adults) has been extended from 10 years to 15 years ONLY for cards issued between 2nd January 2004 and 31st December 2013.
• Valid German Government issued ‘Kinderausweis’ travel document
• A valid Greek National Police identity card.
• A valid Italian Certificato Di Nascita with photo (for use by children under 16 years) which has been endorsed as ‘VALIDO PER L’ESPATRIO’ for travel on international flights
• A valid UN Refugee Convention Travel Document, issued in accordance with Article 28(1) of the 1951 UN Convention, by a Government in place of a valid passport.
• A valid Convention Travel Document, issued in accordance with Article 27 of the 1954 UN Convention for Stateless Persons, by a contracting state in place of a valid passport.
• A valid Collective Passport issued by an EU/EEA country
• A passport for travel outside the EEA (European Economic Area) must be valid for period of intended stay.
  If a visa is applicable any children/infants must be travelling with the adult named on a visa vignette

Special photo ID requirements for minors – International EU/EEA Travel
Spanish resident children under the age of 18 years who are travelling without their parents/legal guardians on a valid national identity card on flights between European Economic Area (EEA) countries must have a form (collected from their local police station) of written authorisation to travel from their parents. This form will need to be presented at the passport control.
Italian minors under 14 years travelling with the new style ID Card “Carta d‘identità” and with one or both parents can travel on EU/Schengen flights with no additional documentation required only if the name of the parents are mentioned in the document, otherwise, the parent or the legal guardian must carry the family status certificate or the birth certificate of the minor.
If the minor under 14 is travelling with the new style ID card  with neither a parent nor a legal guardian but with a third person, he/she should be in possession of an “affido“signed by both  parents or the legal guardian and stamped by the Authority in charge of issuing passports.

Domestic flight  – travel documents accepted

*National Identity Card issued by the government of a European Economic Area (EEA) country. (Only the following EEA countries currently issue National Identity Cards acceptable for carriage on Albastar flights: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

**The validity of French National ID cards (issued for adults) has been extended from 10 years to 15 years ONLY for cards issued between 2nd January 2004 and 31st December 2013.