TRAVELLING WITH PETS

On board with cats and dogs

On Albastar flights, dogs and/or cats are permitted to be transported in the passenger cabin (PETC). However, animals are not allowed to be transported in the cargo hold of the aircraft (AVIH).

At the time of booking with their travel agency or tour operator, the passenger must verify the possibility of transporting an animal in the cabin well in advance of the flight departure, due to space limitations on board and in compliance with the conditions indicated below.

If it is not requested within the deadline, acceptance of the animal at the time of check-in cannot be guaranteed.

Only one container per passenger is allowed.

The animal may travel exclusively inside a carrier with a waterproof bottom and equipped with holes for ventilation, which must comply with the provisions of the IATA (LAR).

The maximum measurements of the container will be 45 x 35 x 25 cm. The maximum weight, including that of the animal, cannot exceed 8 kg. It is allowed to travel with more than one animal of the same species in the same carrier as long as it does not exceed the maximum of 8 kg allowed.

The passenger must ensure that the regulations of the destination country allow the transport of animals, that they comply with the required hygienic measures and that they have the necessary documentation for their possession and transportation.

Note: Albastar does not transport animals to/from the UK.

Before traveling, the passenger must present the animal’s documentation, microchip, international passport, or any other documentation required for the flight and destination, and the passenger must keep it in their possession for the entire duration of the trip.

Animals that, due to their condition, may bother the rest of the passengers (bad smell, behaviour, health status) will not be admitted.

The animal must remain inside the carrier from the beginning of boarding the flight until entering the arrival terminal.

The crew reserves the right to request a seat change for passengers with animals so that safety regulations are respected.

The carrier must be placed on the floor, at the feet or under the passenger seat. The carrier may not be placed on top of seats that have not been occupied or on top of the passenger’s legs.

The passenger will be responsible for possible damages or losses, as well as fines imposed by the country of destination of the flight, etc. caused to Albastar by the transport of animals without adequate documentation.

The passenger must immediately report to the cabin crew if the pet escapes, if the animal defecates/urinates outside the cage, or if excrements leak or foul odours emerge from the pet container.

Guide dogs are an exception: they are the only ones that can fly without a container, although they must wear a leash and muzzle.